Apples of Gold Jewelry: Company Policies - Apples of Gold Jewelry



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Apples of Gold®

Our Credentials include a Double "A" Rating with the Better Business Bureau and a 100% Score with the Safe Shopping Network!

Ethics is at the Heart of Who We Are -- Learn more about what ethics means to us.

Our Unique Jewelry is a deep conviction, a matter of pride. Learn more about our selection process. 100% Satisfaction Guarantee with our 45 Day Return Policy. Shopping with Apples of Gold is Risk Free!
Value-Based Pricing with an Average of 50% Below Comparable Retail Stores! Personable Customer Service, Toll Free 877-777-5572 or Email: CustomerCare@ApplesofGold.Com We maintain a 5 Star Customer Service Rating and 4.5 Star Overall Rating with our Customers! Safe Shopping Guarantee with Verisign SSL Encryped Technology (SSL) and a strict Privacy Policy that maintains a high level of security!

45 Day Return Policy


100% Guarantee!

Apples of Gold® absolutely stands behind the value and quality of all its jewelry. If for any reason you are not completely satisfied with your jewelry purchase, you may return it in its original condition within 45 days for a full refund!

Refunds will be issued in the same method in which payment was originally made, usually within 3-5 business days of receiving your jewelry return.

If you are making a return or exchange, please contact us to obtain a Return Authorization.


Custom Orders

Jewelry that has been custom made for you or special ordered is non-exchangeable and non-returnable. We may make an exception on select custom ordered items for a minimal restocking fee.

Engraved Jewelry

Jewelry that has been engraved with personalization is non-returnable and non-exchangeable.

Personalized Jewelry

Personalized jewelry items are individually custom made and are non-returnable. These include our personalized name rings, family jewelry, name pendants, Bible Verse Rings, and other personalized jewelry. However, sizing options are available if your personalized ring does not for a remaking fee of $125 (within 45 days of receipt of your order).

Platinum Wedding Bands

Since each of our high quality platinum wedding bands are handmade to order, there is a 10% restocking fee on returns and exchanges of platinum wedding bands.

Shipping

Apples of Gold offers Free Shipping via UPS Ground, and expedited shipping options such as 3 Day, 2 Day, & Overnight options are available for an additional fee. There is a $35.00 flat-rate charge for most international shipments, although some countries with farther destinations may cost slightly more. All shipping options will be displayed during the Check Out process prior to finalizing your order.  Please see our shipping page for details.

Warranty

Apples of Gold Jewelry offers a 90 day warranty on all jewelry and a 365 day warranty on all wedding bands! Learn more about how Apples of Gold protects it customers!

International Orders

We welcome international orders and ship to most nations, including Canada, Europe, Australia, Asia, & parts of the Middle East. Shipping fees will apply for international orders. See our International Welcome page for details.


If you have any questions about our company, our ethics, or our policies, or our jewelry, please contact us.


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