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45-Day Return Policy / 365-Day Warranty!
"A word fitly spoken is like apples of gold in pictures of silver" (Proverbs 25:11).
Extended 45 Day Return Policy
Apples of Gold® absolutely stands behind the value and quality of all its jewelry. If, for any reason, you are not completely satisfied with your jewelry purchase, you may return it in its original condition within 45 days for a full refund!
Standard Jewelry
All of our standard jewelry items may be returned or exchanged for a full refund within 45 days, from the time your jewelry was shipped.
Personalized Jewelry
Any jewelry that has been personalized, such as with an engraving or name personalization is considered a custom order and is non-returnable and non-exchangeable. In some cases, we will make exceptions for a restocking fee. If a ring that has been personalized, for example, does not fit, we can often salvage the gold and remake you a new ring for a small fee. Please contact us if your personalized jewelry needs to be re-made. This also includes all items from our Bible Verse Rings category, our Personalized Jewelry category, as well as rings or pendants which have been engraved with a personalization.
Custom Orders
From time to time, we customize our jewelry to meet your specifications. Any item that has been altered from its original design is considered a custom order and is non-returnable & non-exchangeable. We will, however, try to work with you and arrange a custom re-making fee if your item needs to be re-made for sizing reasons. Price quotes on custom orders are valid for 15 days and coupon codes and special discounts cannot be applied towards custom orders.
Free Shipping
Apples of Gold offers free shipping via UPS or USPS on all orders being delivered within the United States. International shipping rates apply. Please see our shipping policies page for more details.
Sizing
If you receive jewelry that does not fit, you may exchange it at no cost within our standard 45-day return policy. Sizing services are available at any time after the return period for a nominal fee.
International Orders
Apples of Gold gladly accepts orders shipping globally within Canada, the United Kingdom and others parts of Europe, Australia, Asia, and parts of the Middle East. Please see our international policies page for more information.
365 Day-Warranty
Apples of Gold offers a 365 day warranty on our jewelry! This does not include damage done by the customer or natural wear and tear, but covers all defects outside of normal wear and tear. For sizing, see our "sizing policy" above (jewelry that is sized, altered, or worked on by other jewelers voids the warranty). Repairs are also available on jewelry purchased from Apples of Gold for a nominal fee beyond the 365-day warranty period.
Be sure to read more about Apples of Gold, our jewelry, our customer service practices, our value-based pricing models, and our business ethics in order to learn more about Apples of Gold and our fine, affordable, quality jewelry!
- We would love to hear from you! Send us your feedback or feel free to contact us at any time!
